I applied online. The process took 1+ week. I interviewed at Boots (Wirral, England)
Interview
Applied for the job online and then got an email back the next day asking me to complete the online questionnaire which i did a few days after. I then got an email the next morning (monday) asking me to book an interview slot which i booked for a Thursday. I looked at glassdoor to see what type of questions i'd be asked but i was only asked one of the ones that i had prepared. I didn't think i did very well on the questions but i had redeemed myself on the shop floor by being confident with customers and really selling my product that i was asked to prepare on. The product i had chosen was a mascara from soap and glory. A tip i'd give is to chose a product that you use a lot or that you already know a lot about so it comes natural in the interview process. I was really nervous throughout the whole interview and i was certain that i wouldn't get the job, it was my first interview so i had a reason to be nervous. I asked for feedback afterward and she said to not be so nervous.
She then said she would let me know about it when she knew.
I then got an email the next monday saying i got the job which i was delighted about!
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.
Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Phone interview: 3%
IQ intelligence test: 3%
Drug test: 3%
Background check: 3%
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