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      Boots

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      Customer Assistant Interview

      Nov 17, 2016
      Anonymous employee
      Wirral, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Boots (Wirral, England)

      Interview

      Applied for the job online and then got an email back the next day asking me to complete the online questionnaire which i did a few days after. I then got an email the next morning (monday) asking me to book an interview slot which i booked for a Thursday. I looked at glassdoor to see what type of questions i'd be asked but i was only asked one of the ones that i had prepared. I didn't think i did very well on the questions but i had redeemed myself on the shop floor by being confident with customers and really selling my product that i was asked to prepare on. The product i had chosen was a mascara from soap and glory. A tip i'd give is to chose a product that you use a lot or that you already know a lot about so it comes natural in the interview process. I was really nervous throughout the whole interview and i was certain that i wouldn't get the job, it was my first interview so i had a reason to be nervous. I asked for feedback afterward and she said to not be so nervous. She then said she would let me know about it when she knew. I then got an email the next monday saying i got the job which i was delighted about!

      Interview questions [4]

      Question 1

      Why boots?
      1 Answer

      Question 2

      Do you know about the boots advantage card
      1 Answer

      Question 3

      Name a time you made a mistake and how did you overcome this?
      Answer question

      Question 4

      A time you dealt with a difficult situation?
      Answer question
      1

      Other Customer Assistant Interview Reviews for Boots

      Customer Assistant Interview

      Jul 4, 2026
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (Dublin, Dublin)

      Interview

      Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.

      Interview questions [2]

      Question 1

      What would I do if I seen a customer who was looking around the store quite confused
      Answer question

      Question 2

      Pick a product and explain why you would sell this to me
      Answer question

      Customer Assistant Interview

      Jul 1, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.

      Interview questions [1]

      Question 1

      My availability and previous experience
      Answer question

      Customer Assistant Interview

      May 15, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Boots

      Interview

      The interview was an hour long. Questions were asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.

      Interview questions [1]

      Question 1

      Why did you apply for the role
      Answer question

      Boots interviews FAQs

      • Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
      • Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:

        One on one interview:  45%

        Skills test:  19%

        Personality test:  16%

        Presentation:  6%

        Phone interview:  3%

        IQ intelligence test:  3%

        Drug test:  3%

        Background check:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1096) ;
        2. Customer Advisor(955) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(376) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(132) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


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      Jobs at Boots

      176 jobs in United States
      Customer Advisor
      Birmingham, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Abergavenny, Wales
      ·
      £13 - £15 /hr
      (Employer provided)
      View job
      Customer Advisor
      Manchester, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Cambridge, East of England, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Newcastle upon Tyne, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      View all Customer Assistant Jobs