The interview process was very informal, laid back and wasn't that nerve-racking. First of all I was told to familiarise myself with the store whilst the manager was getting my bits ready. After this we went into a room out back where she told me that it is a very informal interview and there's nothing to be worried about. She explained the hours and asked me when I will be avaliable. She asked me a couple of questions (I will state below) and then we went to the shop floor. Here we went to the hair section and she asked me a couple of questions. These were: "A customer is looking confused, picking up different products and putting them down again. What would you say to them?" And secondly "A customer is getting a gift for an elderly woman who has just came out of hospital, what would you ask the customer?" Then she gave me some hand cream which I had to ask customers if they'd like to try, she told me not to worry as most customers will say no but it was just to see how you approach customers. Then we went back into the room our back where she asked me if I had any questions. I asked her when I would hear back and she said either tonight or tomorrow. So I'm hoping to hear back :)