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      Customer Service Assistant Interview

      Apr 22, 2017
      Anonymous Interview Candidate
      Helensburgh, Scotland
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Boots (Helensburgh, Scotland) in Apr 2017

      Interview

      Lengthy questions, but if you prepare, they should be easily answered Thought I did very well, not only answering the questions asked but with the rapore I built up with the interviewer. The interview process was only meant to take an hour, i was there for 75 minutes. There were only 5 applicants that had got to this interview stage, so I was assured I would get a telephone call either way 'in the next couple of days' Thought it was very unprofessional when I didn't .

      Interview questions [3]

      Question 1

      Describe an incident with a problem customer, how you reacted to them, how you dealt with the problem, and what the outcome was.
      Answer question

      Question 2

      Describe an incident when you had to promote a product, how you marketed it and trained other members of staff on how to sell the product
      Answer question

      Question 3

      Pick a Boots product, describe and sell the product to the interviewer, and sell other products that would compliment the first one.
      Answer question
      2

      Other Customer Service Assistant Interview Reviews for Boots

      Customer Service Assistant Interview

      Oct 13, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Friendly and straightforward. Prepare before to demonstrate previous experience in the field of working in retail to support your interview. The interview may require you to go onto the shop floor to help and advise customers to support them in their buying experience. This will help your interviewers to see firsthand your communication skills that will lead to a job offer.

      Interview questions [1]

      Question 1

      Tell me how you diffuse conflict?
      Answer question

      Customer Service Assistant Interview

      Mar 11, 2021
      Anonymous Interview Candidate
      Edinburgh, Scotland
      No offer
      Neutral experience

      Application

      I applied online. I interviewed at Boots (Edinburgh, Scotland) in Feb 2020

      Interview

      Casual, short . they want to know you as a person, they want to know what you can bring to the company and why you want to apply for the role at boots.

      Interview questions [1]

      Question 1

      what makes a great customer service assistant
      Answer question

      Customer Service Assistant Interview

      Jun 19, 2019
      Anonymous employee
      Bristol, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Boots (Bristol, England)

      Interview

      It didnt take very long i was first asked the basic questions such as, why do you think you are fit for the job, what are your strengths. i was then taken to the shop floor where i was asked to sell any item of my choice to another colleague and also choose a customer to see if they would like any help.

      Interview questions [1]

      Question 1

      Why was i fit for the Job Role?
      Answer question