Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Boots

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Boots reviews | Boots jobs | Boots salaries | Boots benefits
      Boots interviewsBoots Customer Service Representative interviewsBoots interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Aug 10, 2017
      Anonymous employee
      London, England

      Other Customer Service Representative Interview Reviews for Boots

      Customer Service Representative Interview

      Nov 12, 2025
      Anonymous employee
      Ireland
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Boots (London, England) in May 2013

      Interview

      I applied online, filled out the questionnaire/ competency test, I was called for an interview, with a quick scenario based shop floor exercise; You should try to help out any customers you see needing help, and also keep an eye on the merchandise to make sure products are in place

      Interview questions [1]

      Question 1

      tell me about you? where do you see yourself in the future
      Answer question
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Boots (Ireland)

      Interview

      A single-round interview focusing on attitude, communication, and situational judgment to assess interpersonal effectiveness, problem-solving, and the ability to handle challenging scenarios professionally and confidently in diverse environments. Pretty much straight forward questions.

      Interview questions [1]

      Question 1

      If a customer has a confusion two products and which would be the best they can go for among them. How will you attend the customer?
      Answer question

      Customer Service Representative Interview

      Sep 12, 2025
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (London, England)

      Interview

      It was really nice to meet with the team, they were so friendly and fortunately didn't ask difficult questions. I will certainly take the job they offered me, they seemed so nice

      Interview questions [1]

      Question 1

      Do I think I aim clever
      1 Answer

      Customer Service Representative Interview

      Jun 9, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots

      Interview

      Online application so had to send off CV and cover letter. Then some short online assessments to do with your personality and attributes. Finally an in person interview with store manager.

      Interview questions [1]

      Question 1

      Why do you think you will be a good fit at Boots?
      Answer question