Applied online and within two days I received an email to organise an interview. On the day of the interview after I introduced myself I was brought to an office where an interview typical of this sort of job took place. I was asked just general questions about myself and my availability as well as my previous employment. The interviewer then asked three situational customer based questions like name a time when you remained calm under pressure. The interviewer was lovely and made me feel at ease. I was then brought to the shop floor where I had to look at a shelf and say what I would do to make it look better like pulling forward and filling gaps etc and then I had to go up to multiple customers and see if they needed any help. However none of the customers wanted help so I did the same but with members of staff pretending to be customers instead. I had to sell a product of my choice to one of them and help them find different things they wanted. However I was unfortunate enough that one of them wanted help finding products in the La Roche Posay section and it was very difficlut finding products when all the descriptions were written in French! I also was the only person who applied for this job who was interviewed by this person as the manager of the store I applied to was out for the day and my interview took place in a much larger branch of Boots that I was unfamiliar with so I knew I didn't show enough confidence on the shopfloor to get the job but once you show that you should be fine!