I applied online. I interviewed at Boots (Bedford, England)
Interview
Applied online and successfully completed their online questionnaire. Was invited to an interview set for two weeks later. Met with the manager in store who was absolutely lovely and really put me at ease, we discussed my potential working hours and some scenario questions (E.g: How have I worked well as a team in a previous role / How did I introduce a customer to something new / How do I keep motivated while working)
After this we went out onto the shop floor which I thought would be super scary but was actually pretty chill. I was asked to sell the manager an item she chose for me. Then she gave me a product and asked if it would be right for her, and if not could I recommend something else instead. After this I was asked if I could improve on any shelf layouts/ displays and then given an opportunity to tidy up some shelves. Then we went back to the office where we discussed what uniform sizes I'd need should I get the role, and then ending the interview saying that she'd be in touch soon whether I get the job or not.
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Other Customer Assistant Interview Reviews for Boots
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.
Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Phone interview: 3%
IQ intelligence test: 3%
Drug test: 3%
Background check: 3%
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