I applied online. The process took 3 weeks. I interviewed at Boots (Birmingham, England) in Sep 2017
Interview
Applied online- Application was basic and straight forward
Situation Test - Asked the usual, pretty easy
Interview- Asked competency questions about motivations, how you stay motivated and how you help others stay motivated. They then asked me to tell them about any product in boots and why I like it. After this they took me on to the shop floor to see how I would interact with customers. One of the staff members role played as a customer and asked me for a specific product which i had to find in the store.
- group interview, but was the only one present
- answered a few questions about my previous experience and availability
- the interview did not last for a long time, quite straight forward
Interview questions [1]
Question 1
Previous experience that could relate to potential job role
I applied in-person. The process took 2 weeks. I interviewed at Boots (Ayr, Scotland)
Interview
The interview process was straightforward and friendly. i applied online and was invited for an in store interview within few days. The manager asked questions about customer service, teamwork, and availability.
The interview process typically begins with an application review, followed by an initial interview. This may be a short phone or video screening, or an in-person interview. During the interview, candidates are asked about their previous customer service experience, availability, and how they would handle common retail scenarios. Some employers may include a short role-play or situational questions to assess communication and sales skills. Successful candidates are then contacted with an offer and details of onboarding and training.
Sales Assistant applicants have rated the interview process at Boots with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Assistant roles take an average of 12 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Sales Assistant according to 10 Glassdoor interviews include:
One on one interview: 50%
Personality test: 19%
Skills test: 19%
Presentation: 6%
Other: 6%
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