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      Boots

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      Christmas Customer Assistant Interview

      Oct 24, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Boots in Oct 2017

      Interview

      I applied online on October 14th 2017 and was invited to complete the online assessment within 1 day. This consisted of online scenario questions in different sections of a Boots store followed by a personality assessment. I was then invited to interview on the 18th of October. There were a number of interview times and dates available for selection and I had my interview on October 21st. I was offered the position on October 24th. The interview itself took 1 hour but due to it being extremely quiet in store we did not complete the shop floor assessment and instead talked through how I would approach the assessment. I did go on the shop floor to identify an area of the store I thought could be improved and why. The interviewer was really nice and I really enjoyed the interview. I talked a lot about my previous employment and how I enjoy teamwork and working with people and why the Christmas contract suited my flexibility. She gave me immediate feedback on how I had done and told me I should hear within the week but thankfully heard within 2 days and was offered a position.

      Interview questions [9]

      Question 1

      Describe a situation in which you displayed empathy.
      Answer question

      Question 2

      Describe a situation when you had to cater to the needs of customer.
      Answer question

      Question 3

      How would you assist a customer who was looking to purchase items for a business trip.
      Answer question

      Question 4

      Why do you want to work for Boots?
      Answer question

      Question 5

      How would you identify a customer who needed assistance and how would you approach them?
      Answer question

      Question 6

      How would you identify a confident customer who did not require assistance?
      Answer question

      Question 7

      Explain the Advantage Card system to a customer who wishes to spend their points in store.
      Answer question

      Question 8

      How would you sell the Boots product that you have pre-selected to a customer?
      Answer question

      Question 9

      How would you assist a customer wishing to purchase bath soap for a large family?
      Answer question

      Other Christmas Customer Assistant Interview Reviews for Boots

      Christmas Customer Assistant Interview

      Jan 19, 2026
      Anonymous employee
      Middlesbrough, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Boots (Middlesbrough, England)

      Interview

      The process was fairly informal and friendly. I was just asked a few basic questions, followed by a simple exercise on the shop floor handing out samples to customers in the store.

      Interview questions [1]

      Question 1

      What is your previous experience?
      Answer question

      Christmas Customer Assistant Interview

      Oct 23, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Boots

      Interview

      basic questions like why boots and why this role. then second part of the interview was just interacting with customers and how would i "sell" a product (could be anything)

      Interview questions [1]

      Question 1

      what is your availability? why boots?
      Answer question

      Christmas Customer Assistant Interview

      Nov 4, 2025
      Anonymous Interview Candidate
      Cork
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Boots (Cork) in Oct 2025

      Interview

      questions about availability work exp and your availability to travel. i was told id be notified via email or phone call in coming days if i got the role or not

      Interview questions [1]

      Question 1

      how will you commute to work
      1 Answer

      Boots interviews FAQs

      • Christmas Customer Assistant applicants have rated the interview process at Boots with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Christmas Customer Assistant roles take an average of 9 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
      • Common stages of the interview process at Boots as a Christmas Customer Assistant according to 7 Glassdoor interviews include:

        One on one interview:  50%

        Personality test:  40%

        Skills test:  10%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1097) ;
        2. Customer Advisor(956) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(376) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(132) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


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    • Jobs at Boots

      913 jobs in United States
      Customer Advisor
      United Kingdom
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Care Specialist, Boots Online Doctor
      United Kingdom
      View job
      Customer Advisor (Airport)
      Manchester, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor (Airport)
      Belfast, Northern Ireland
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Trainee Dispenser
      United Kingdom
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      View all Christmas Customer Assistant Jobs