I completed an application and online assessment, with situational judgment questions, before being contacted to schedule an interview at the store. The interview involves a number of different elements. Firstly, a competency based interview, which consisted of common questions on customer service and team work. The other tasks were on the shop floor, including how you would improve some shelves and approaching customers to sell No.7 products. The interview seemed very keen to hire me and commended me on my customer service skills on the shop floor. However, I was not given an offer of a role, with no explanation as to why. On the portal, my application status appeared as 'notification by email', despite not receiving an email. Perhaps a technical glitch but the rest of the process was seamless, so it was a shame the final decision wasn't so clear.