Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Boots

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Boots reviews | Boots jobs | Boots salaries | Boots benefits
      Boots interviewsBoots Customer Advisor interviewsBoots interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Advisor Interview

      Jun 11, 2019
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Boots (Heathrow, England) in Jun 2019

      Interview

      So I am a very nervous person and I am 19 years old. I researched the questions before hand so I prepared myself. But no matter how much I prepare myself when I get nervous my mind goes blank and I stammer with my words. So in the beginning she introduced herself and in that moment I got so nervous and instead of shaking her had and introducing myself I said 'thank you' lool. She then took me inside and started filling in details which gave me time to calm down etc. Then she proceeded with the questions and the questions that I saw on glassdoor some of them came up but there were some I didn't know how to answer ie give me a situation where you had to be fun . But I talked about working with kids etc. She also asked how I would get there with the early shifts and my mind went blank but I said using the night bus that takes me to the airport. She also asked me if I knew anything about no7. And my mind went blank and I said no I don't. I knew it was boots own brand but that's all I knew and she then said its their brand etc and that I will get taught that during training if I get chosen. She then took me to the shop floor and as she already asked me the question about a specific product , she told me to look at an aisle and give recommendations on improvements. I was looking around for 3-4 mins and I then gave feedback. overall I was very nervous and she could definitely tell but I hope she can look through the nervousness. She told me that she will also be interviewing other people too so my chances of getting chosen reduce even more. I practiced the answers to questions like give me sit where you had to help someone and I had very good example for that but sadly she didn't ask that. In a few days I will come to know if I get chosen or not. Also when asking the questions she was looking down and writing the answers which was good as no eye contact made me a little less nervous. But this anxiety that I went through better be worth it haha

      Interview questions [6]

      Question 1

      what skills can you bring to this job
      1 Answer

      Question 2

      give me a situation where you had to be fun/exciting
      Answer question

      Question 3

      give me a situation where you have been stressed and how did you deal with it
      1 Answer

      Question 4

      is there a brand you feel passionate about and a specific product
      1 Answer

      Question 5

      if someone was getting someone a gift and asked for help what questions would you ask
      1 Answer

      Question 6

      How would you know if a customer needed help and when they didn't need help(something along those lines)
      1 Answer
      6

      Other Customer Advisor Interview Reviews for Boots

      Customer Advisor Interview

      Jul 9, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Just standard interview questions to check competency. Felt like a normal conversation nothing too invasive. Just things like that when was one time you delivered excellent customer service or how to do so.

      Interview questions [1]

      Question 1

      Give one time you offered excellent customer service
      Answer question

      Customer Advisor Interview

      Jun 25, 2026
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Boots (Birmingham, England)

      Interview

      Not bad, as long as you’re confident, they were very welcoming. It was a bit lengthy but I enjoyed it and come out feeling postive, it’s overall just to see if you’d be a good fit

      Interview questions [1]

      Question 1

      Which no7 product would u recommend
      Answer question

      Customer Advisor Interview

      Jun 12, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Quick and easy. Standard retail interview. Was asked to talk about one of their products, to talk about myself. Was asked about my availability too. Good luck if you’re applying!

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer
      Answer question

      Jobs at Boots

      425 jobs in United States
      Customer Advisor
      United Kingdom
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Birmingham, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor (Airport)
      Manchester, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Welwyn Garden City, England
      ·
      £13 - £15 /hr
      (Employer provided)
      View job
      Customer Advisor
      Woking, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job

      Boots interviews FAQs

      • Customer Advisor applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Advisor roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
      • Common stages of the interview process at Boots as a Customer Advisor according to 5 Glassdoor interviews include:

        One on one interview:  36%

        Skills test:  21%

        Presentation:  14%

        Personality test:  14%

        Background check:  7%

        IQ intelligence test:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1097) ;
        2. Customer Advisor(956) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(376) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(132) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      View all Customer Advisor Jobs