Customer Advisor applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advisor roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Advisor according to 5 Glassdoor interviews include:
One on one interview: 36%
Skills test: 21%
Presentation: 14%
Personality test: 14%
Background check: 7%
IQ intelligence test: 7%
Here are the most commonly searched roles for interview reports -
I arrived at the store and was directed to the back of the store where I met the interviewer. She led me to an office where we had a 1 to 1 interview. She asked me about the details on my CV and proceeded with a personality test. Once that was over she took me down to the shop floor where I had to pick a product to 'sell' to her. Finally she had me pick out who I thought looked like they needed help with their shopping and I had to go over and ask if they needed any assistance.
Interview questions [2]
Question 1
When was a time you went out of your way to help someone you didn't know?
Just standard interview questions to check competency. Felt like a normal conversation nothing too invasive. Just things like that when was one time you delivered excellent customer service or how to do so.
Interview questions [1]
Question 1
Give one time you offered excellent customer service
Not bad, as long as you’re confident, they were very welcoming. It was a bit lengthy but I enjoyed it and come out feeling postive, it’s overall just to see if you’d be a good fit
Quick and easy. Standard retail interview. Was asked to talk about one of their products, to talk about myself. Was asked about my availability too. Good luck if you’re applying!