I applied online. I interviewed at Boots (London Colney, England)
Interview
The application is made online and after the initial information is entered (e.g. cv, refereees, personal information) I got an email to do a questionnaire. If you pass this, your information is passed onto the store to assess your suitability for the role and then you get invited for an interview. My interview lasted 1 hr but they usually say 45 mins. Firstly, it was questions about my availability and confirming personal details. Secondly, there were questions about why I am a good choice for this role/why i wany to work for boots/a time when I helped someone before they asked/how to make peopl comfortable etc etc....standard retail interview questions. Then we went to the shop floor and the interviewer asked me about how I'd approach an unsure teen in regards to hair products and what I would recommend for variousthings such as if she wanted glossy hair. Then i discussed a product I really liked with her. After this she wanted to see how I communicate with customers so I had to go up to customers to chat to them and help them about products but the shop was pretty empty so I only had 1 awkward conversation about toothpaste with a confused lady but the interviewer told me that she could see I wqs confident. And lastly I had to tidy up a shelf. The interview was very informal and we chatted about our lives and the interview got interrupted several times by clinique counter lady, dior representative and many customers. But I stay comfident and chatty so she liked that. Got a call 5 days later offering me the job.
Interview questions [1]
Question 1
Interact with customers in the shop was most difficult as there were not many people in the shop who needed help.
- group interview, but was the only one present
- answered a few questions about my previous experience and availability
- the interview did not last for a long time, quite straight forward
Interview questions [1]
Question 1
Previous experience that could relate to potential job role
I applied in-person. The process took 2 weeks. I interviewed at Boots (Ayr, Scotland)
Interview
The interview process was straightforward and friendly. i applied online and was invited for an in store interview within few days. The manager asked questions about customer service, teamwork, and availability.
The interview process typically begins with an application review, followed by an initial interview. This may be a short phone or video screening, or an in-person interview. During the interview, candidates are asked about their previous customer service experience, availability, and how they would handle common retail scenarios. Some employers may include a short role-play or situational questions to assess communication and sales skills. Successful candidates are then contacted with an offer and details of onboarding and training.
Sales Assistant applicants have rated the interview process at Boots with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Assistant roles take an average of 12 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Sales Assistant according to 10 Glassdoor interviews include:
One on one interview: 50%
Personality test: 19%
Skills test: 19%
Presentation: 6%
Other: 6%
Here are the most commonly searched roles for interview reports -