I applied online. The process took 5 days. I interviewed at Boots (London, England) in Jul 2022
Interview
There were 2 parts to the interview. The first half was asking questions about my previous experience and what skills I had. The other half was doing activities on the shop floor.
Interview questions [1]
Question 1
Give an example of when you showed team working skills?
Just standard interview questions to check competency. Felt like a normal conversation nothing too invasive. Just things like that when was one time you delivered excellent customer service or how to do so.
Interview questions [1]
Question 1
Give one time you offered excellent customer service
Not bad, as long as you’re confident, they were very welcoming. It was a bit lengthy but I enjoyed it and come out feeling postive, it’s overall just to see if you’d be a good fit
Quick and easy. Standard retail interview. Was asked to talk about one of their products, to talk about myself. Was asked about my availability too. Good luck if you’re applying!
Customer Advisor applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advisor roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Advisor according to 5 Glassdoor interviews include:
One on one interview: 36%
Skills test: 21%
Personality test: 14%
Presentation: 14%
Background check: 7%
IQ intelligence test: 7%
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