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      Boots

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      Customer Service Representative Interview

      Dec 22, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Boots

      Interview

      Give the option for no cv but there's no chance of the next step without it I checked by doing identical application after being told no very misleading and a waste of time.

      Interview questions [1]

      Question 1

      Why do you want to work from boots
      Answer question

      Other Customer Service Representative Interview Reviews for Boots

      Customer Service Representative Interview

      Nov 12, 2025
      Anonymous employee
      Ireland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Boots (Ireland)

      Interview

      A single-round interview focusing on attitude, communication, and situational judgment to assess interpersonal effectiveness, problem-solving, and the ability to handle challenging scenarios professionally and confidently in diverse environments. Pretty much straight forward questions.

      Interview questions [1]

      Question 1

      If a customer has a confusion two products and which would be the best they can go for among them. How will you attend the customer?
      Answer question

      Customer Service Representative Interview

      Sep 12, 2025
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (London, England)

      Interview

      It was really nice to meet with the team, they were so friendly and fortunately didn't ask difficult questions. I will certainly take the job they offered me, they seemed so nice

      Interview questions [1]

      Question 1

      Do I think I aim clever
      1 Answer

      Customer Service Representative Interview

      Jun 9, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots

      Interview

      Online application so had to send off CV and cover letter. Then some short online assessments to do with your personality and attributes. Finally an in person interview with store manager.

      Interview questions [1]

      Question 1

      Why do you think you will be a good fit at Boots?
      Answer question

      Boots interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Boots with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1096) ;
        2. Customer Advisor(955) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(376) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(132) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


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    • Jobs at Boots

      1 jobs in United States
      Customer Care Specialist, Boots Online Doctor
      London, England
      ·
      £25K - £27K /yr
      (Glassdoor est.)
      View job
      View all Customer Service Representative Jobs