The process was quite long - it took around an hour and included many parts, it was much more complex than many other interviews. I read nearly every Boots interview review on here, which took a while but was extremely beneficial, so had more of an idea and was able to prepare for most of the questions beforehand. The assistant manager who interviewed me was really nice, friendly and open which immediately put me at ease. After I answered some of the questions, she asked me for my opinion and how it made me feel - i.e. helping the customer and the final result of the scenario I spoke about. I was then taken down to the shop floor. The interviewer told me briefly about a No 7 hand cream and stated that No 7 is Boots' own brand so is a huge part of the store. She gave me time to read the box. She then asked me to approach a few customers and tell them about it. I struggled at first, everyone I approached rejected me and said they had no time. She then told me that she doesn't want me to sell it to them, she just wants to see how I interact with customers so I could ask them how they're doing, if they need any help and then go on to introduce the product. I finally found a lady to describe it to, and I told her the price and the current offers and I let her try it and she liked it but said she had to make another purchase. I was taken to the hair section, and we stood by some hair dyes. And the interviewer asked me what sort of questions I would ask for someone choosing a hair dye and how I would help them find the best product. She then mentioned a scenario of someone trying to find a gift and I also had to state the questions I would ask them. She asked me to describe my product and why I chose it- (we were asked to pick a product in an email beforehand)- I chose Garnier pure active face wash- she took me to the item, and I talked about how I've been using it for many years, it has cleared up my spots, the fresh after feel it gives, and how it cleanses so well that it even removes waterproof make up. And how it doesn't dry out the skin but leaves behind some essential moisture. I also mentioned that it's good value for money- being under £5 and luckily it is on offer at the moment- buy one get one free, so I mentioned that too. She then asked me to sell it to her- she was quite young, perhaps mid to late 20s. I just mentioned it being refreshing, tightens pores etc. She then asked me why she should choose my product over the one next to it- clear and clear. I said that I've also had experience with clear and clear and it is a lot rougher on the skin, whereas Garnier is gentler and is better for people who have sensitive and oily to combination skin, this went down well. She asked me how I would distinguish between a confident and non confident customer. She then asked me to do so. She asked how I would want a customer to feel as I approached them, and how I would make them feel welcome. She took me to the bubble bath and soap section which was in a mess, she asked how I would make the aisle look better if I had time and then she left me for around 5 minutes to tidy it. She then asked me to pick another section I'd be most confident in, I said skincare then changed my mind to hair products. Once again, no one needed help, and I was just bothering them. But then I found a woman who seemed a bit flustered and asked me about those empty, travel storage bottles you put shampoo in and how long I thought the shampoo would last for. I asked how often she washed her hair, and gave my opinion that it would last around 5 days or around a week and she decided she needed a bigger bottle. At quite a few times during the interview- once when I was selling the product to her she got preoccupied and I was cut off at the end, but I didn't mind cause I didn't know where I was going with it. When she asked me to speak to customers, she wasn't really that near to me and left me a couple times, which made it seem pointless. Overall- a positive experience, one I think I actually enjoyed, although my throat hurt afterwards from talking so much. Excuse the fact that I've written a mini essay of a review, hopefully it's been of use to someone. Haven’t heard back yet.