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      Boots

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      Related searches: Boots reviews | Boots jobs | Boots salaries | Boots benefits
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      Customer Service Interview

      Dec 2, 2023
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Boots (London, England) in Dec 2019

      Interview

      Interviewed with a lovely manager a few years ago. It felt more like a discussion and she took me on the shop floor to see what changes I would make in an area.

      Interview questions [1]

      Question 1

      Why did you apply for this job.
      Answer question

      Other Customer Service Interview Reviews for Boots

      Customer Service Interview

      Jun 29, 2026
      Anonymous Interview Candidate
      Grantham, England
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (Grantham, England)

      Interview

      Was asked several questions about proper experience, how I would handle certain issues and availability. Brought onto store floor and asked opinions on stock arrangement, how I may change things and favourite products

      Interview questions [1]

      Question 1

      How would you recommend one of these products to a customer
      Answer question

      Customer Service Interview

      Jun 1, 2026
      Anonymous Interview Candidate
      Manchester City Centre, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Boots (Manchester City Centre, England)

      Interview

      You were provided with a couple sheets of paper that had some scenarios and behaviour-based questions. You were given some time to fill these in and then in the interview stage you discussed your answers.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with a difference of opinion/ difficult customer.
      Answer question

      Customer Service Interview

      Apr 7, 2026
      Anonymous Interview Candidate
      Tallanstown
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Boots (Tallanstown)

      Interview

      yah was good didnt take long asked que and i answered she was friendly an nice quite place called backed in a week yah was good didnt take long asked que and i answered she was friendly an nice quite place called backed in a week

      Jobs at Boots

      159 jobs in United States
      Customer Advisor
      Birmingham, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor (Airport)
      Manchester, England
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Edinburgh, Scotland
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Edinburgh, Scotland
      ·
      £16 - £16 /hr
      (Employer provided)
      View job
      Customer Advisor
      Abergavenny, Wales
      ·
      £13 - £15 /hr
      (Employer provided)
      View job

      Boots interviews FAQs

      • Customer Service applicants have rated the interview process at Boots with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 90 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
      • Common stages of the interview process at Boots as a Customer Service according to 3 Glassdoor interviews include:

        One on one interview:  25%

        Background check:  25%

        Personality test:  13%

        Skills test:  13%

        Presentation:  13%

        Phone interview:  13%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Assistant(1097) ;
        2. Customer Advisor(956) ;
        3. Sales Assistant(408) ;
        4. Pharmacist(376) ;
        5. Sales Associate(255) ;
        6. Pharmacy Dispenser(229) ;
        7. Customer Service(228) ;
        8. Pharmacy Advisor(227) ;
        9. Assistant Manager(137) ;
        10. Customer Service Representative(132) ;
        11. Beauty Advisor(110) ;
        12. Pharmacy Assistant(110) ;
        13. Beauty Specialist(107) ;
        14. Retail Assistant(97) ;
        15. Store Manager(97) .


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