Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Phone interview: 3%
IQ intelligence test: 3%
Background check: 3%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Boots (Wolverhampton, England) in Jul 2015
Interview
I appled online through 'indeed.com'. After I was then asked to complete a questionnaire online which took around 30 minuites. I then received an email which invited me to attend an interview and chose a date and time to suit me. When attending the interview, I was asked a few questions about my work experience and was then taken on the the shop floor. I was the tidy an aisle, point out confident and not so confident shoppers, choose a product of my choice and sell it to the interviewer and finally take a scenario and find a product for the person in the scrnario and explain why I chose that particular product.
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.