I applied online and within a few minutes received an email telling me I was through to the next stage, which was an online test. The was a little tedious and asked fairly repetitive questions, but was very straightforward. A couple of days later I received an email inviting me to an interview, which I had to book online, and also to prepare a product to talk about. I booked in for the following Monday. I turned up after 15 minutes early and was taken upstairs to the staff canteen to wait for my interviewer. I was interviewed by a lovely woman, who began the interview by photocopying my passport and telling me what to expect from the interview. She began the questions by asking me why I wanted to work for boots. Then she asked the typical "Describe a time when you..." answers. I answered them to the best of my ability and drew on my wide range of experiences working in fast food, in a school, and in sales. Only one caught me off guard, which was the "Describe a time you have been in a stressful situation and changed your actions to make a difference." It was very specific and I ended up mashing two separate experiences together to answer the question. She then took my down to the shop floor for the second stage of the interview. She began by asking how I would help a customer in certain situations, for example if they had £50 on their advantage card and wanted to treat their self. I answered by saying it would depend on the customer as everyone is different, but that I would ask them questions about their self to find out more about them, for example if they loved makeup and usually bought high street brands, they might want to buy a 3 for 2 and get some new favourite products, or they could splurge on one of the designer brands from the counters instore. I then had to talk about my chosen product, say why it was important to me and then why it was better than the competitor. One tip is to pick a Boots own-brand product. I picked a Boots brand moisturiser. We then walked around the store and I had to pick out which shoppers were confident and who was not confident. She then asked me to approach some of the customers who I'd picked out as not confident. They all declined help, but I was friendly and polite. She ended the interview by taking my back upstairs to the office and asking if I had any questions. I asked about opportunities for further employment (this is a Christmas position only), about shift patterns etc. She ended the interview by telling me about what would happen next. She had a few more interviews that week and I should expect to hear back within the week, and she would call me if I was successful but would only get an email if I was unsuccessful. So far it's been 8 days and I haven't heard back, so I think it's safe to say I didn't get the job. I'm very surprised because the interview went so well, I've got relevant experience and am available to work everyday. I'm also disappointed in Boots because it's just common courtesy to communicate with candidates when they've had an interview. Just a general rejection email would be nice, but they haven't even dignified me with that. Not impressed when I took time out in my schedule to go in for an hour long interview and then just be disregarded without even a rejection. Not impressed.