Customer Assistant applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Assistant roles take an average of 10 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Assistant according to 18 Glassdoor interviews include:
One on one interview: 45%
Skills test: 19%
Personality test: 16%
Presentation: 6%
Drug test: 3%
Background check: 3%
Phone interview: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Boots (Dublin, Dublin) in May 2014
Interview
Hands on, trial on shop floor. Nerve wrecking for some but I loved it! You were asked a few basic interview questions about customers and how you can make them feel good. Then you went on the floor for a series of tasks and questions, the whole interview lasted maybe 45 minutes. I would reccomend going in and scoping out the store before you have an interview and familiarising yourself with the different areas in the shop. Especially have a look at some boots own brand products.
Interview questions [1]
Question 1
What boots own brand products are you familiar with? Sell it to me/a friend/a relative.
Private interview questions - pretty standard just based on experience and given loads of time to answer. Then taken to shop floor to pick a product and how I would recommend/sell it.
Interview questions [2]
Question 1
What would I do if I seen a customer who was looking around the store quite confused
Easy enough interview, just asked the typical interview questions. Thought i fit the role well but did not receive an offer or any reason for not being selected. Interview took place in a cleaning closet, which i did find strange as it was opposite the staff break room.
The interview was an hour long. Questions were
asked around compentencies. I was then brought out onto the floor to interact with customers and demonstrate product knowledge. Overall, it was pleasent, good interview.