It was very straightforward. They wanted to see your passion for the role and the skills you will bring to it. They wanted to see if you are committed to a long term role and continuous learning to progress through the role. Quite an informal interview.

The interview process for an optical assistant typically starts with a resume and application review, followed by a phone screening to assess basic qualifications and availability. Successful candidates proceed to an in-person interview, often with the hiring manager or a panel. The interview covers topics such as customer service skills, familiarity with optical equipment, and understanding of prescription terminology. Candidates may undergo a technical assessment, demonstrating their knowledge of optical products and procedures. Customer service scenarios are presented to gauge problem-solving and communication skills. The process concludes with a discussion about team fit, cultural alignment, and an opportunity for candidates to ask questions about the role and the optical practice. The interview process for an optical assistant typically starts with a resume and application review, followed by a phone screening to assess basic qualifications and availability. Successful candidates proceed to an in-person interview, often with the hiring manager or a panel. The interview covers topics such as customer service skills, familiarity with optical equipment, and understanding of prescription terminology. Candidates may undergo a technical assessment, demonstrating their knowledge of optical products and procedures. Customer service scenarios are presented to gauge problem-solving and communication skills. The process concludes with a discussion about team fit, cultural alignment, and an opportunity for candidates to ask questions about the role and the optical practice.