Customer Advisor applicants have rated the interview process at Boots with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advisor roles take an average of 14 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Boots overall takes an average of 16 days.
Common stages of the interview process at Boots as a Customer Advisor according to 5 Glassdoor interviews include:
One on one interview: 36%
Skills test: 21%
Presentation: 14%
Personality test: 14%
IQ intelligence test: 7%
Background check: 7%
Here are the most commonly searched roles for interview reports -
Firstly, I wore a black long dress with a blazer and converse. I was then walked to the interview room which was the managers office. Was asked questions about my experience, the brand and also past situations and how I resolved them. Then went onto the shop floor, chose a product and explained what's good about it, why its appealing and why I chose this product. then went to a specific area and had to say what's good about it and what can be fixed. After, I had to say what I liked about the look of the store and what had to be improved.
Interview questions [1]
Question 1
Tell me about yourself. An experience where I went wrong and what I did to fix it.
Just standard interview questions to check competency. Felt like a normal conversation nothing too invasive. Just things like that when was one time you delivered excellent customer service or how to do so.
Interview questions [1]
Question 1
Give one time you offered excellent customer service
Not bad, as long as you’re confident, they were very welcoming. It was a bit lengthy but I enjoyed it and come out feeling postive, it’s overall just to see if you’d be a good fit
Quick and easy. Standard retail interview. Was asked to talk about one of their products, to talk about myself. Was asked about my availability too. Good luck if you’re applying!