I applied online. The process took 2 days. I interviewed at Brooks Brothers (Kansas City, KS) in Oct 2017
Interview
Pretty easy process. I applied online and received an email from the store manager the same night. After an exchange of a couple of emails, we set up a face to face interview. Fairly informal, with the intent of getting to know you. Discussed experience, expectations, etc. Very nice guy. Seemingly well run store. Under different circumstances (higher rate of pay) I think it would have been a good opportunity.
Interview questions [1]
Question 1
Give an example of a recent, exceptional customer service experience. Why was it a positive experience?
I applied online. I interviewed at Brooks Brothers
Interview
Asking you basic questions about what skills you can bring to the table and other very basic questions. If you have been thru interviews in the passed you will be fine. This was not a very tough interview at all.
I applied online. The process took 2 weeks. I interviewed at Brooks Brothers (Saint Louis, MO) in Jul 2017
Interview
*I applied in-store and directed to also apply online.
- First interview with the Store Manager, directed to follow into a back-room with a computer. This process took roughly 30 minutes. Mostly covered customer interactions/scenarios, training others, client management, etc.
- Second interview on the phone with the District Manager. Took 30-40 minutes. Questions were very specific and regarded previous managerial positions and experience.
Interview questions [1]
Question 1
Give me an example of when you had to adjust something in your store to maximize customer experience.
Supervisor applicants have rated the interview process at Brooks Brothers with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 70.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Supervisor roles take an average of 9 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Brooks Brothers overall takes an average of 14 days.
Common stages of the interview process at Brooks Brothers as a Supervisor according to 6 Glassdoor interviews include:
One on one interview: 33%
Drug test: 27%
Background check: 13%
Skills test: 7%
Other: 7%
Phone interview: 7%
Presentation: 7%
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