The first step after sending in my application and getting notification that it was received was an email from a team leader in order to set up a 20 minute phone interview. The phone interview consisted of questions about myself, my work background, and my customer service standards. At the end of the phone interview, I was told that the company would like to bring me in for an in-person interview, and that was scheduled. I was also informed that my in-person interview would consist of a teach-back, where I would learn the first chapter of Buildium's own book about property management accounting, and have to teach that information back to the interviewers. I was sent the property management accounting book by email, and was told to plan a lesson in time for my interview. The in-person interview began with meeting two team leaders, and the customer service manager. We then went into the teach-back that I had planned, followed by a few questions regarding the information I had presented. After that, we dove into more questions about my work and personal experiences and background, service standards, and what I could bring to the company. We spent the last 15 minutes of the interview getting to know each other on a personal level, not just about work related experiences.