I applied online. The process took 3 weeks. I interviewed at Bynder in Feb 2022
Interview
Felt very informed about the process at first. Felt good about interviews. Was then completely ghosted after following up after 2nd round of interview from both hiring manager and recruiter.
I applied online. The process took 4 weeks. I interviewed at Bynder in Dec 2024
Interview
Phone screen, followed by a manager interview and then another with 2 CSM's. After 3 interviews, an assignment was given to create an executive business review for any customer of your choosing, and present to a panel. After spending hours over the weekend putting it together, and receiving great feedback during the interview presentation, I was ghosted. Let's hope this trend doesn't continue in 2025. Be professional and take the time to followup with candidates- its not that hard.
I applied online. The process took 2 months. I interviewed at Bynder in Jan 2024
Interview
Interview with Recruiter -> Interview with hiring manager -> Interview with a current Customer Success Manager --> Presentation --> Interview with the head of Customer Success --> Offer. The presentation can be very time consuming.
Interview questions [1]
Question 1
How do you currently handle issues with customers that give the budget objection?
I applied through an employee referral. The process took 5 weeks. I interviewed at Bynder (Boston, MA)
Interview
1) Screening by recruiter 2) Interview with hiring manager 3) 4 additional interviews with cross functional managers 4) Assignment - create a presentation and present on a technology you know well
Customer Success Manager applicants have rated the interview process at Bynder with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 44.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 35 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Bynder overall takes an average of 29 days.
Common stages of the interview process at Bynder as a Customer Success Manager according to 8 Glassdoor interviews include:
Phone interview: 25%
Presentation: 21%
One on one interview: 18%
Group panel interview: 14%
Background check: 11%
Skills test: 11%
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