I applied online. The process took 2 months. I interviewed at Capital One (Nottingham, England) in Dec 2017
Interview
After submitting the initial applications, there were two maths & English assessments online, then after that there is a phone interview with a current brand team member, followed by a group assessment day in Nottingham, and then a 1:1 interview with the head of branding. I made it down to the final 2 (I believe) and really was gutted I didn't make the cut as everything was brilliantly planned, from organisation, to the forms of group assessment. The best part of the process was a presentation you have to give at the assessment day. They will give you a selection of topics prior to the assessment day, and on the day you have to brainstorm with current staff about the biggest problems surrounding that topic and then you create a final product/service to support this problem.
I applied online. The process took 3 weeks. I interviewed at Capital One (McLean, VA) in Jan 2016
Interview
Full day of interviews on site and via skype. Situational interviews. Suggested to use STAR Interviewing Technique, as outlined below.
Situation or Task
Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event.
Action you took
Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did -- not the efforts of the team. Don't tell what you might do, tell what you did.
Results you achieved
What happened? How did the event end? What did you accomplish? What did you learn?
Interview questions [1]
Question 1
Give me an example of when you showed initiative and took the lead.
I applied online. The process took 4 weeks. I interviewed at Capital One (Richmond, VA) in Aug 2015
Interview
Very intense. Lots of questions designed on elicit how you think, as opposed to what you can do. There's a math test and a verbal reasoning test. Not terrible, but if you haven't taken a standardized test in a while, it might throw you.
Once I got past the initial recruiter, everyone else was just a joy (and that's not to say the recruiter was bad). The process was very positive, and the only negative thing I have to say about it is that someone else got the job.
Interview questions [1]
Question 1
Tell me a time when things didn't go according to plan?
Brand Manager applicants have rated the interview process at Capital One with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Brand Manager roles take an average of 25 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Capital One overall takes an average of 26 days.
Common stages of the interview process at Capital One as a Brand Manager according to 3 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 20%
Skills test: 20%
Personality test: 10%
Presentation: 10%
Group panel interview: 10%
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