Business Office Associate applicants have rated the interview process at CarMax with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 59.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Office Associate roles take an average of 8 days to get hired, when considering 171 user submitted interviews for this role. To compare, the hiring process at CarMax overall takes an average of 12 days.
Common stages of the interview process at CarMax as a Business Office Associate according to 171 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 21%
Drug test: 17%
Background check: 14%
Skills test: 8%
Personality test: 7%
Group panel interview: 6%
IQ intelligence test: 3%
Presentation: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at CarMax (Fairfield, CA) in Jul 2015
Interview
Applied online and got a call from HR about two days later to set up a time for a phone interview. The Operations Manager called on time and immediately went into questioning. This is when the interview took a weird turn. She asked very basic interview questions and would rush to ask the next question before I could even finish with my answers. At one point cut me off 5 seconds into an answer just to ask another question. When I asked a question about the job she stated it wasn't her department and she really had no idea. The interview lasted 10 minutes. It was very unprofessional and seemed as if they weren't actually interested in filling the position.
Interview was easy . Make sure to have the the basic interview questions answered. Ex. Tell me about yourself , tell me about a time , how would you handle this situation.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a negative customer ?
The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.