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      Cognizant

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      Service Desk Analyst Interview

      Jun 25, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Cognizant

      Interview

      I had attended walkin interview on 24th May for Service desk role in Bangalore. Interview process had 2 rounds consisting of Technical round and Hr round, after this I filled CDF form thts it after this I didn't get any update whether I have selected or rejected

      Interview questions [1]

      Question 1

      What you know about the role?
      Answer question
      1

      Other Service Desk Analyst Interview Reviews for Cognizant

      Service Desk Analyst Interview

      Jul 14, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Cognizant in Jun 2026

      Interview

      It was a chill interview since they are taking over a project that I work on for another company. Interview went well and they gave me a good starting salary

      Interview questions [1]

      Question 1

      What calls we took and what issues we deal with
      Answer question

      Service Desk Analyst Interview

      Apr 25, 2026
      Anonymous Interview Candidate
      Hyderābād
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Cognizant (Hyderābād) in Apr 2026

      Interview

      Interviewed for L1 Service Desk role (Second Round) The first round was conducted face-to-face and went well. However, the second round was conducted over a normal phone call from a noisy environment the voice of Hr was not clear, which made it difficult to clearly understand the questions. There was very limited interaction during the conversation, and it was hard to know whether my responses were being heard properly. The interview lasted around 5–10 minutes and focused mainly on communication. Feedback was provided about grammar and repetition, but due to the call quality and lack of interaction, the overall experience felt challenging.