Candidates applying for Customer Service Representative (Loyalty) roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Service Representative (Loyalty) according to 2 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Personality test: 13%
Drug test: 13%
Skills test: 13%
One on one interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Comcast (Colorado Springs, CO) in Jul 2016
Interview
Sat in the lobby and was presented with what looked like a sales pitch. After promoting how awesome Comcast Xfinity is, we were split up to different Team Leaders. Took a short walk to an empty office and was given the general interview questions. Once completed, got a call 24hrs later.
I applied online. The process took 6 days. I interviewed at Comcast (Minneapolis, MN) in May 2012
Interview
I was hired through a temp agency (Manpower) and was handed the job pretty much as soon as I walked in the door. You could tell during the process that they were pretty desperate to get people started as soon as possible.
Interview questions [1]
Question 1
I don't have specific examples but they were by no means strenuous questions. Like I said it was more along the lines of "Do you think you can perform these basic functions"