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      Comcast interviews FAQs

      • Candidates applying for Customer Service Representative - Loyalty roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
      • Common stages of the interview process at Comcast as a Customer Service Representative - Loyalty according to 2 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        Personality test:  13%

        Drug test:  13%

        Skills test:  13%

        One on one interview:  13%

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    • Customer Service Representative - Loyalty Interview

      Aug 25, 2015
      Anonymous employee
      Minneapolis, MN

      Other Customer Service Representative - Loyalty Interview Reviews for Comcast

      Customer Service Representative (Loyalty) Interview

      Aug 22, 2016
      Anonymous Interview Candidate
      Colorado Springs, CO
      No offer
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 days. I interviewed at Comcast (Minneapolis, MN) in May 2012

      Interview

      I was hired through a temp agency (Manpower) and was handed the job pretty much as soon as I walked in the door. You could tell during the process that they were pretty desperate to get people started as soon as possible.

      Interview questions [1]

      Question 1

      I don't have specific examples but they were by no means strenuous questions. Like I said it was more along the lines of "Do you think you can perform these basic functions"
      1 Answer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Comcast (Colorado Springs, CO) in Jul 2016

      Interview

      Sat in the lobby and was presented with what looked like a sales pitch. After promoting how awesome Comcast Xfinity is, we were split up to different Team Leaders. Took a short walk to an empty office and was given the general interview questions. Once completed, got a call 24hrs later.

      Interview questions [1]

      Question 1

      "Tell me about a time you..."
      1 Answer

      Jobs at Comcast

      773 jobs in United States
      Xfinity Retail Service Associate
      Chicago, IL
      ·
      $17 - $17 /hr
      (Employer provided)
      View job
      Retail Service Associate
      Memphis, TN
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      Xfinity Retail Service Associate
      Sugar Land, TX
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      Xfinity Retail Service Associate
      Rockford, IL
      ·
      $16 - $16 /hr
      (Employer provided)
      View job
      Xfinity Retail Service Associate
      Denver, CO
      ·
      $19 - $19 /hr
      (Employer provided)
      View job
      View all Customer Service Representative - Loyalty Jobs