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      Concentrix

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      Remote Customer Service Representative Interview

      Dec 4, 2025
      Anonymous employee
      Lancaster, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Lancaster, PA)

      Interview

      Assessment was easy. They also have a comprehension test, which is fairly easy. Matching numbers which they give you 5 minutes to finish. The whole entire assessment took 20 minutes or less.

      Interview questions [1]

      Question 1

      First there is an assessment and then an interview.
      Answer question

      Concentrix interviews FAQs

      • Remote Customer Service Representative applicants have rated the interview process at Concentrix with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(5526) ;
        2. Team Leader(1849) ;
        3. Agente De Atendimento(1642) ;
        4. Customer Service Advisor(1437) ;
        5. Customer Service Representative (CSR)(1294) ;
        6. Advisor(963) ;
        7. Customer Service Agent(742) ;
        8. Customer Service(648) ;
        9. Technical Support Engineer(646) ;
        10. Technical Support(622) ;
        11. Operations Manager(591) ;
        12. Content Moderator(554) ;
        13. Assistant Manager(544) ;
        14. Customer Advisor(434) ;
        15. Sales Advisor(405) .


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      Jobs at Concentrix

      217 jobs in United States
      Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
      Columbus, OH
      ·
      $132K - $165K /yr
      (Employer provided)
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      Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
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      ·
      $132K - $165K /yr
      (Employer provided)
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      Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
      Columbus, OH
      ·
      $132K - $165K /yr
      (Employer provided)
      View job
      Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
      Columbus, OH
      ·
      $132K - $165K /yr
      (Employer provided)
      View job
      Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
      Columbus, OH
      ·
      $132K - $165K /yr
      (Employer provided)
      View job
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