I applied online. The process took 1 week. I interviewed at Concentrix (Lake Mary, FL) in Jan 2019
Interview
Pretty basic interview process. Questions concerning previous experience and education. Questions as to what you can bring to the position and where you see yourself progressing.
They call you up, you go in and have a short sit down with a hiring manager, they ask basic questions, you give basic answers, then they either make you an offer or not. Its not that difficult
Interview questions [1]
Question 1
Give an example of how you would deal with a difficult customer on the phone.
Was easy, the acquisition teams will guide you through everything. You need to be there early, so that you can be done earlier, and if you fail your final interview you can be interviewed again for a different acount
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
I interviewed at Concentrix (Cairo, Cairo Governorate)
Interview
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths