Call Center Customer Service Representative applicants have rated the interview process at Concentrix with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Customer Service Representative roles take an average of 30 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Call Center Customer Service Representative according to 3 Glassdoor interviews include:
Personality test: 25%
Other: 25%
Skills test: 13%
Phone interview: 13%
One on one interview: 13%
IQ intelligence test: 13%
Here are the most commonly searched roles for interview reports -
you go through two interviews. The first one is over the phone if you succeeded you'll have an English assessment and IQ tests after that you'll an online interview if you passed the all the tests
I applied online. The process took 4 weeks. I interviewed at Concentrix (Cairo, Cairo Governorate) in Feb 2024
Interview
it was too professional and the interviewer was so patient and professional actually he likes me but it seem like god didnt want me to get the job in this company
I applied online. I interviewed at Concentrix (Toronto, ON) in Aug 2023
Interview
The hiring process proceeded swiftly, commencing with a preliminary phone interview, followed by a comprehensive language test. During the interview, they asked me a series of general questions, delving into topics such as my duration of residence in Canada and other relevant inquiries.
Interview questions [1]
Question 1
The hiring process proceeded swiftly, commencing with a preliminary phone interview, followed by a comprehensive language test. During the interview, they asked me a series of general questions, delving into topics such as my duration of residence in Canada and other relevant inquiries.