Customer Support applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 8 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Support according to 6 Glassdoor interviews include:
Personality test: 19%
One on one interview: 19%
Background check: 13%
Phone interview: 13%
Skills test: 13%
Presentation: 13%
Group panel interview: 6%
Drug test: 6%
Here are the most commonly searched roles for interview reports -
It was one short phone interview and then a face to face interview (before covid). The questions were easy to answer, mostly about my background, nothing too technical. Then we got a small assignment with the other applicants about our approach to solve customer problems and a typing test. The process was smooth and average I think.
Interview questions [1]
Question 1
Tell me about yourself What appeals to you about this role?
There was no official interview. I had a call interview but they were asking basic information about me. Also i had language assessments in two languages. Recruiter was nice and polite
It was lengthy taking all day and evening but it was a good experience. The Hr were helpful when needed throughout the process of interview overall it was a good experience
Interview process was good but it is very long. Includes screning and then interview. But the interview itself was not difficult at all. I had one phone interview and then speed test.