I applied online. I interviewed at Concentrix (Medellín, Antioquia) in Apr 2022
Interview
An English test, an ethical test, and then an interview in English in which they ask general questions, mainly to know your English Level. It's an easy process in general
Attended 3 Interviews . The interviewers were very kind , they asked questions that were easy to relate with and were patient with me . They provided feedback of the interview
I interviewed at Concentrix (Bogota, Cundinamarca)
Interview
Fue grupal, preguntan sobre tus experiencias y te explican la oferta laboral, los términos, salarios y si estás de acuerdo, después hacen algunas preguntas en inglés, que van variando según tu perfil o la información que hayas dado
I interviewed at Concentrix (Yogyakarta, Yogyakarta)
Interview
“Nice, good, and smooth overall. They contacted me quickly and handled the entire interview process efficiently through an online call. The communication was clear, the steps were fast, and I ended up getting hired almost immediately after the interview.”
Customer Service Agent applicants have rated the interview process at Concentrix with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 10 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Service Agent according to 27 Glassdoor interviews include:
Phone interview: 19%
One on one interview: 15%
Skills test: 15%
Background check: 12%
Personality test: 11%
Presentation: 11%
Drug test: 8%
IQ intelligence test: 6%
Group panel interview: 2%
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