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      Concentrix

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      Bpo Agent Interview

      Dec 12, 2023
      Anonymous Interview Candidate
      Manila, Manila
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Concentrix (Manila, Manila) in Oct 2021

      Interview

      The application process was undoubtedly challenging, but it ultimately proved to be a valuable experience. It pushed me to refine my skills, articulate my strengths, and build resilience. Looking back, I'm proud of my perseverance and grateful for the opportunity to contribute to this company.

      Interview questions [1]

      Question 1

      This stage delved deeper into my technical expertise. I faced a series of technical questions designed to assess my skills and knowledge specific to the position.
      1 Answer

      Concentrix interviews FAQs

      • Candidates applying for Bpo Agent roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
      • Common stages of the interview process at Concentrix as a Bpo Agent according to 1 Glassdoor interviews include:

        Background check:  17%

        Group panel interview:  17%

        IQ intelligence test:  17%

        Drug test:  17%

        Personality test:  17%

        Skills test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(5526) ;
        2. Team Leader(1850) ;
        3. Agente De Atendimento(1642) ;
        4. Customer Service Advisor(1437) ;
        5. Customer Service Representative (CSR)(1294) ;
        6. Advisor(962) ;
        7. Customer Service Agent(742) ;
        8. Customer Service(648) ;
        9. Technical Support Engineer(646) ;
        10. Technical Support(622) ;
        11. Operations Manager(591) ;
        12. Content Moderator(554) ;
        13. Assistant Manager(544) ;
        14. Customer Advisor(434) ;
        15. Sales Advisor(405) .


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