I got a basic telephone interview, and got accepted for the job straight away. There was then no contact for about three months and then eventually, I got a start date.
The interview was done over online video on Microsoft Teams over a 1 by 1 session
The interviewer requested if the applicant is willing to be exposed to unsafe content in moderating content
The interviewer also discusses prior jobs and skills to bring to the company
I applied online. I interviewed at Concentrix (Mississauga, ON) in Dec 2025
Interview
I got a phone call to confirm the details of the job and asked if I wanted to move forward to in-person interview. After the interview, I had language assessment through phone call by the third party.
Interview questions [1]
Question 1
How to manage tasks when you have timeline for each of them.
Quick, efficient and sincere. It was a good experience. All the information is shared transparently. I was pleased to attend. All my questions were answered openly with professionalism. I was even reminded the details I should have asked and that was helpful to shape my opinion.
Content Moderator applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Content Moderator roles take an average of 14 days to get hired, when considering 28 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Content Moderator according to 28 Glassdoor interviews include:
Skills test: 21%
Background check: 19%
Phone interview: 18%
Personality test: 13%
One on one interview: 13%
IQ intelligence test: 6%
Other: 4%
Presentation: 3%
Group panel interview: 3%
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