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Concentrix interviews FAQs
Technical Support Advisor applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Advisor roles take an average of 18 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Technical Support Advisor according to 12 Glassdoor interviews include:
Phone interview: 22%
Presentation: 16%
Background check: 13%
Personality test: 9%
Skills test: 9%
IQ intelligence test: 9%
Other: 6%
Drug test: 6%
One on one interview: 6%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Concentrix (Calgary, AB) in Aug 2023
Interview
Phone call
- ask for qualification and proof of address
- interview question regarding customer support representative
- got the job offer next day since its a remote job they send all the equipments
I applied online. I interviewed at Concentrix (Hamilton, ON) in Jun 2026
Interview
They explain about the job, position, timings and salary. How for 90days we can't take any leave. Then get into technical questions based on your experience and in general. Interview was for 20minutes. Interviewer spoke in 2x speed.
Interview questions [1]
Question 1
Give a situation where you explained colleague a technical thing.
How do you know if email is spam or not
Do you have any experience with iOS or Mac.
What is your daily use of technical things.
The interview process at Concentrix was pretty straightforward. I had a total of 4-5 interview rounds, including assessments and a typing test. The Hiring team was really good and responsive.
Interview questions [1]
Question 1
What is the difference between empathy and Sympathy?
I applied online. The process took 1+ week. I interviewed at Concentrix (Niagara Falls, ON) in Nov 2025
Interview
I received an invitation to apply, The steps involved an online interview with AI, assessments FOLLOWED, then official interview with a recruiter, which has assessments in that interview as well. When you pass that you will be sent a link to test your typing skills and internet