It was all online and easy to access and complete at any time with your own pace. I had completed like 3 or 4 test to get to the final 1:1 interview with hr.
Interview questions [1]
Question 1
What did you do at previous job? few vocabulary test questions, PC test and Video recording test where you get to tell about yourself and your experience providing customer support
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Interview questions [1]
Question 1
What does good customer service look like in my opinion