Technical Support Specialist applicants have rated the interview process at Concentrix with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 10 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Technical Support Specialist according to 9 Glassdoor interviews include:
Personality test: 17%
Skills test: 17%
Background check: 14%
Phone interview: 14%
IQ intelligence test: 10%
Presentation: 10%
One on one interview: 7%
Group panel interview: 7%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 1 day. I interviewed at Concentrix (Bengaluru) in Nov 2021
Interview
The interview process consists of three rounds:
1. Aptitude: This round focuses on assessing your logical, analytical, and problem-solving skills.
2. Ops: In this round, the focus will be on your operational knowledge and practical understanding of the role you are interviewing for.
3. HR: This round will involve discussions with the human resources team to evaluate your compatibility with the company culture and your overall fit for the organization.
The process was exceptionally smooth, with everyone being incredibly helpful and responsive throughout. After completing the test and video interview, you promptly receive an offer, which is a testament to their efficiency.
They schedule my interview and before interview I got rejection mail like 4 days before. They are not even considering to go and have chat. It very bad. I don't understand their hiring process.
Phone call interview around basic behavioural, customer support experience questions. Some questions related to having isolated work desk, internet, literacy. Writing/typing test. logical and english language grammar test. speaking test. test on listening. once all cleared offer was given verbally and then on email. Collect the system from their location
Interview questions [1]
Question 1
Basic behavioural and customer support experience related question