Customer Support applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 8 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Support according to 6 Glassdoor interviews include:
One on one interview: 19%
Personality test: 19%
Phone interview: 13%
Skills test: 13%
Background check: 13%
Presentation: 13%
Group panel interview: 6%
Drug test: 6%
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I applied through a staffing agency. I interviewed at Concentrix (Gurgaon, Haryana) in Jan 2025
Interview
Not that easy interview because there were four rounds. Amcat, versant, hr round and last ops round.
There are many process for the one profile prepare accordingly is much easier.
There was no official interview. I had a call interview but they were asking basic information about me. Also i had language assessments in two languages. Recruiter was nice and polite
It was lengthy taking all day and evening but it was a good experience. The Hr were helpful when needed throughout the process of interview overall it was a good experience
Interview process was good but it is very long. Includes screning and then interview. But the interview itself was not difficult at all. I had one phone interview and then speed test.