Concentrix Travel Customer Service Representative interview questions
based on 1 rating - Updated Aug 25, 2025
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100%
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Concentrix interviews FAQs
Travel Customer Service Representative applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Travel Customer Service Representative roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
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I applied through a recruiter. The process took 4 days. I interviewed at Concentrix (Kuala Lumpur) in Aug 2025
Interview
The interview was scheduled to last for 20 minutes, but due to internet issues, it only lasted for 9 minutes, as the interviewer had another session. The interviewer told me the position is strictly for candidates with past experience in airline travel support. Which I don't have that experience. He then suggested we do a role play.
Interview questions [1]
Question 1
Your CV said you are a Customer Support Specialist, so what exactly did you do in your previous job?