I applied online. The process took 1 week. I interviewed at Conduent (Raleigh, NC)
Interview
Interview was virtual and very easy. You’re not required to have any experience because they will train you. Just know to be professional and polite. I worked for Humana Pharmacy contract so having medical knowledge is a plus but again it’s not required
Interview questions [1]
Question 1
Do you have previous call center or customer service experience
I applied online. I interviewed at Conduent (Crandall, TX)
Interview
Application, assessment, phone interview, final interview with hiring manager. Final interview started with introduction, overview of the role, behavioral questions then Q&A. Time frame for the whole process was two weeks and got the offer call 2 days later
I applied online. I interviewed at Conduent (Houston, TX) in May 2026
Interview
You have to take an assessment - it's the same one many ask you to take. It is not hard, just questions about personality and what would you do situations.
Interview questions [1]
Question 1
If a coworker was negative and it affected the environment, and people began to talk, what would you do?
it was really pleasant and they're very professional. I would definitely recommend others to apply as well. good company and very good staff. Good luck and i hope others get hired as well.