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      ContactPoint 360

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    • ContactPoint 360 interviews FAQs

      • Common stages of the interview process at ContactPoint 360 as a Inbound Call Agent according to 1 Glassdoor interviews include:

        Background check:  25%

        Personality test:  25%

        One on one interview:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(84) ;
        2. Customer Service Agent(23) ;
        3. Customer Service Representative (CSR)(19) ;
        4. Supervisor(12) ;
        5. Agent(8) ;
        6. Team Leader(8) ;
        7. Customer Service Associate(7) ;
        8. Customer Support Associate(7) ;
        9. Customer Support Specialist(6) ;
        10. Manager
      (6) ;
    • Sales Agent(6) ;
    • Operations Manager(5) ;
    • Operations Supervisor(5) ;
    • QA Analyst(5) ;
    • Quality Analyst(5) .
    • Inbound Call Agent Interview

      Dec 7, 2022
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ContactPoint 360

      Interview

      Emailed a link to MicroSoft teams , then proceeded to the interview . This of course after you have applied and been short listed . They call and have a mini interview on the phone .

      Interview questions [1]

      Question 1

      Why do you think you would make a good fit? What is VPN? What is the difference between LAN and WLAN
      Answer question

      Jobs at ContactPoint 360

      2 jobs in United States
      CSR - Lifeline Agent
      Pharr, TX
      ·
      $35K - $56K /yr
      (Glassdoor est.)
      View job
      Customer Success Representative
      Pharr, TX
      ·
      $15 - $15 /hr
      (Employer provided)
      View job
      View all Inbound Call Agent Jobs