How do employees rate ContactPoint 360?

Employees rate ContactPoint 360 3.8 out of 5 stars based on 474 anonymous reviews on Glassdoor.

How can I get a job at ContactPoint 360?

To get a job at ContactPoint 360, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ContactPoint 360 and prepare for tough questions.

Do people recommend working at ContactPoint 360?

Overall, 73% of employees would recommend working at ContactPoint 360 to a friend. This is based on 474 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at ContactPoint 360?

68% of job seekers rate their interview experience at ContactPoint 360 as positive. Candidates give an average difficulty score of 2 out of 5 (where 5 is the highest level of difficulty) for their job interview at ContactPoint 360.

How do employees rate the business outlook for ContactPoint 360?

75% of employees think that ContactPoint 360 has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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ContactPoint 360

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ContactPoint 360 Snapshot

3.8

based on 423 ratings

73% would recommend to a friend

1 OfficeLocations

Description Contact Point 360 is pioneering the next phase of customer interaction and experience. With over 12 years of contact center ownership and operations experience, we serve some of the most recognizable brands via our contact centers and our innovative software development division. We own and operate six (6) contact centers across three (3) continents employing 1000+ agents and associates. We have facilities in Canada, Colombia, the USA, and the UAE.

Life at ContactPoint 360

Company updates

ContactPoint 360

A critical factor appealing to clients seeking a more holistic level of CX support is ContactPoint 360's ability to aggregate such a wide array of talent, technology and expertise within one agile organization. ContactPoint 360 is taking a new hybrid approach to CX by offering full-service omnichannel call center solutions, full-stack developers, product managers, and digital transformation experts all working together to assist clients to connect with their customers via all points on the customer journey compass....Show more

glassdoor.com

Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece

ContactPoint 360

Multichannel Contact Center recognized for its Employee first approach Mississauga, Ontario – October 30, 2019 – ContactPoint 360, Inc. is proud to announce that the company has been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience. Since its inception in 2007, ContactPoint 360 has been a leading proponent of the “employee first philosophy”. The company places the highest priority on fostering a great workplace for associates....Show more

www.glassdoor.com

It's Official And We Could Not Be Prouder | ContactPoint 360

ContactPoint 360

Mississauga, Ontario, January 21, 2020 – ContactPoint 360, Inc. is proud to announce that our organization has been named on the 2020 list of Best Workplaces for Inclusion. To be eligible for this list, organizations must be Great Place to Work Certified in the past year and at least 90% of employees must agree they are treated fairly, regardless of personal characteristics (such as gender, ethnicity, age, sexual orientation). Great Place to Work® Canada, determines the best companies based on employee responses to inclusion-related Trust Index statements. ContactPoint 360, Inc. received this honour after a thorough and independent analysis conducted by Great Place to Work®....Show more

www.glassdoor.com

ContactPoint 360 has been named to the 2020 List of Best Workplaces™ for Inclusion | ContactPoint 360

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ContactPoint 360 photo of: We celebrate together!

Jobs at ContactPoint 360

Chief of Staff to the CEO

Miami, FL

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Chief of Staff to the CEO

Remote

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Customer Success Representative

Sales Powerhouse – Travel & Hospitality

Phoenix, AZ

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Sales Executive – Home Warranty Provider

Dallas, TX

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Employee reviews at ContactPoint 360

ContactPoint 360 has an employee rating of 3.8 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ContactPoint 360 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

4.5

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

4.0

Senior management

3.8

Career opportunities

3.6

Compensation and benefits

Employee reviews

Assistant operations managerCurrent employee

5.0

Great Environment

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