Great Environment - Assistant Operations Manager ContactPoint 360 Employee Review

Strong growth opportunities, clear performance expectations, and exposure to complex utility accounts. Leadership is accessible, and there are ongoing development programs for those looking to advance

The environment is performance-driven and fast-paced, which may not suit everyone. Expectations are high, and adaptability is important due to client-driven changes. Schedules can also be influenced by operational demands

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics