Does ContactPoint 360 pay their employees well?

According to anonymously submitted Glassdoor reviews, ContactPoint 360 employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ContactPoint 360. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ContactPoint 360?

73% of ContactPoint 360 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ContactPoint 360 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ContactPoint 360?

Customer Service Representative (84) , Customer Service Agent (23) , Customer Service Representative (CSR) (19) , Supervisor (12) , Agent (8) , Team Leader (8) , Customer Service Associate (7) , Customer Support Associate (7) , Customer Support Specialist (6) , Manager (6) , Sales Agent (6) , Operations Manager (5) , Operations Supervisor (5) , QA Analyst (5) , Quality Analyst (5)

What are the pros of working at ContactPoint 360 according to real employee reviews?

"Work from home is amazing." ((in 22 reviews)); "The training was good and the job itself does take some getting used to at first but you will soon get the hang of it." ((in 13 reviews)); "The work environment is dynamic and fast" ((in 12 reviews)); "Great team and work environment" ((in 10 reviews)); "Healthy environment and great ambiance." ((in 10 reviews))

What are the cons of working at ContactPoint 360 according to real employee reviews?

"Bad Management Micromanages work No pantry No appraisals" ((in 22 reviews)); "Less salary but good environment" ((in 14 reviews)); "manager is a bully and doesnt even understand the job duties at cp360" ((in 4 reviews))

What are the top reviewed ContactPoint 360 locations?

Pharr , McAllen , Delhi , Jamaica

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ContactPoint 360

ContactPoint 360 reviews

3.8

73% would recommend to a friend

(423 total reviews)

75% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

4.0

Senior management

3.8

Career opportunities

3.6

Compensation and benefits

ContactPoint 360 has an employee rating of 3.8 out of 5 stars, based on 423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ContactPoint 360 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

423 reviews

5.0

Aug 9, 2022

Best Company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Proud to be a CP360 employee. Love everything about this company. Very thoughtful when it comes to treating employees.

Cons

Honestly speaking, there is Nothing.

5.0

Mar 23, 2026

Great Environment

Assistant operations manager

Recommend

CEO approval

Business Outlook

Pros

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Cons

no cons outside of it being a young center

2.0

Mar 17, 2026

You can do better pretty much anywhere

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Cons

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

Viewing 1 - 3 of 423 Reviews

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Jobs at ContactPoint 360

Chief of Staff to the CEO

Miami, FL

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Chief of Staff to the CEO

Remote

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Customer Success Representative

Sales Powerhouse – Travel & Hospitality

Phoenix, AZ

View job

Sales Executive – Home Warranty Provider

Dallas, TX

View job

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Best Company to work for.

Great Environment

You can do better pretty much anywhere

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