I had 2 interviews for this role for the company based in Pune. One with manager and one with senior manager. The first round was good but the second one was terrible. The manager asked irrelevant and personal questions which I was uncomfortable to answer and asked ridiculous follow up questions which had no sense at all. The HR is also incompetent of their work. He was consistently calling me when he had to schedule the interviews but ghosted me after the interviews. What can I expect from an HR when this company has managers like this
Interview questions [1]
Question 1
questions related to your background and some hypothetical question and if you get this senior manager in the interview he will ask you personal questions.
I applied online. The process took 2 weeks. I interviewed at Cornerstone OnDemand (Kraków)
Interview
1st interview with the recruiter - some usual, basic questions
2nd round with the direct manager and director. Consists of few parts
1. Watch a video describing a feature, then you do mock calls as a support agent
2. Questions about troubleshooting and other "what would you do?" questions
3. Questions about your career goals, interests etc.
I applied online. I interviewed at Cornerstone OnDemand
Interview
It was a positive experience. From the beginning, the recruiter was really communicative and helpful. The process is well organized and I had feedback quickly. The interview is scheduled with a dedicated platform so it's convenient.
Interview questions [1]
Question 1
Why I want to join, my experience in troubleshooting
Product Support Specialist applicants have rated the interview process at Cornerstone OnDemand with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Support Specialist roles take an average of 19 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Cornerstone OnDemand overall takes an average of 32 days.
Common stages of the interview process at Cornerstone OnDemand as a Product Support Specialist according to 6 Glassdoor interviews include:
Phone interview: 19%
Group panel interview: 19%
One on one interview: 14%
Skills test: 14%
Background check: 10%
Presentation: 10%
Drug test: 10%
IQ intelligence test: 5%
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