I applied online. I interviewed at Courtyard (Roseville, CA) in Sep 2019
Interview
The interview was pretty generic and easy. Tell me about your previous hotel experience and customer service issues. Meet and greet with 2 different managers. It was a very what you see is what you get kind of interview.
Interview questions [1]
Question 1
If you had a customer who hadn't stayed with your hotel before, what kinda incentives/perks would you give to them to get them to come back?
I applied through college or university. I interviewed at Courtyard
Interview
mettevano a proprio agio ed erano molto gentili e comprensivi. si sono presentati prima loro e hanno presentato il loro hotel
mi sentivo molto ascoltata e capita soprattutto durante la mia presentazione
I applied in-person. The process took 4 days. I interviewed at Courtyard (Denton, TX) in Jan 2016
Interview
front desk manager then GM interview. both took place inside the hotel, very informal. Hired the same day I applied. Both interviewers ask the same questions and very nice. If you have customer service experience, getting hired shouldn't be hard.
Interview questions [1]
Question 1
why do you want to work here and what do you know about Marriott international
do you have customer service experience
Front Desk applicants have rated the interview process at Courtyard with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 79.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Courtyard as a Front Desk according to 1 Glassdoor interviews include:
Drug test: 50%
One on one interview: 50%
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