I applied online. The process took 1 day. I interviewed at Courtyard (Houston, TX) in Feb 2019
Interview
Went very quickly, one on one., also very chill Ask questions about past job history?
Meet in hotel lobby, business casual. interview by both hotel manager and hotel general manager. Got a call back 2 days later
I applied online. I interviewed at Courtyard (Bangkok) in Feb 2020
Interview
They didn't inform me in advance that I have to go through 4 interviews in one day. First, I got interviewed by the head of the front desk. Then, the head of operations. After that, I was interviewed by the general manager and HR. They informed me that evening that I got accepted.
Interview questions [1]
Question 1
Who would you prefer to work with elderlies or children?
Guest Service Agent applicants have rated the interview process at Courtyard with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 79.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Courtyard overall takes an average of 10 days.
Common stages of the interview process at Courtyard as a Guest Service Agent according to 2 Glassdoor interviews include:
Drug test: 25%
Presentation: 25%
One on one interview: 25%
IQ intelligence test: 13%
Skills test: 13%
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