I applied online. I interviewed at Delta Air Lines
Interview
I've been invited for the F2F.
Applied online early May, received a request to do the video interview within a week. Several weeks later, invited to F2F.
I'll update after the F2F since that will be the first real contact.
Interview questions [1]
Question 1
Questions are listed elsewhere. I didn't do my homework beforehand so I was answering the questions on the fly. But I was invited for the F2F after doing so. I think it's good to have concrete examples because I was struggling to remember specifics in the 30 second prep. Nonetheless, I think it's important to also convey that you're good at:
1) problem-solving
2) de-escalating tension as much as possible
3) staying calm and keeping on
4) understanding what rules can be bent and which cannot
5) explaining situations in which you have exhibited good judgment
I applied online. I interviewed at Delta Air Lines (Orlando, FL) in May 2017
Interview
I was sent a digital interview through hire vue after applying 5/16/2017.hire vue asked 6 question to my surprise, I have never had that many questions asked on their digital interview. I am still awaiting a request for the F2F. I will list below what I remeber about some of the questions.
Interview questions [4]
Question 1
Describe a time when you had to work in a difficult team
I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Houston, TX) in Apr 2015
Interview
Applied online March 26th on the Delta website and sent a link to answer assessment questions. On March 30th I was notified that they are delighted to inform me that I have been selected to move forward to the next step in the selection process- a recorded digital video interview.
You must complete it within three days, it's a one way interview where you record answers to four questions. Use the STAR format when answering.
Now I wait to see if I make it to the next stage with Delta.
Wish me luck!
Interview questions [1]
Question 1
Easy situation questions that relate to the job like how did you deal with a upset customer, when did you go above and beyond, stressful situations etc.
Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)- Seasonal Employment applicants have rated the interview process at Delta Air Lines with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)- Seasonal Employment roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)- Seasonal Employment according to 3 Glassdoor interviews include:
Skills test: 29%
Personality test: 29%
Phone interview: 14%
Background check: 14%
Presentation: 14%
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